We at HandRado are committed to providing high-quality products to our customers. In case you are not satisfied with your purchase, we have a simple return and refund policy in place.

Return Policy:

• You may return any defective, damaged or wrongly shipped product within 14 days of delivery. Please contact our customer support team at [contact email] to initiate the return process.
• We will issue a refund or provide a replacement of the product depending on the availability and your preference.
• Please note that the returned product must be in its original packaging and unused condition to be eligible for a refund or replacement.

Refund Policy:

• In case you wish to cancel an order, please contact our customer support team within 24 hours of placing the order as our production process starts immediately after the order is placed.
• If the product is defective or different or wrong, we will issue a full refund including shipping charges once the returned product is received and verified.
• If you cancel an order after 24 hours of placing it, the item will be subject to our return policy.

We understand that return and refund process can be frustrating, but we assure you that we will try our best to make it hassle-free for you. If you have any questions or concerns, please reach out to our customer support team and we will be happy to assist you.